1. Find the stopcock
Under the kitchen sink usually. Older Calderdale housing hides it in the cellar head, under the stairs or beneath a metal cover in the pavement. Clockwise, firmly, until it stops turning.
24/7 emergency call-out
If water’s coming in and you need somebody now, stop reading and ring. We answer the phone at 3am the same way we answer it at 3pm.
Before we arrive
Most of the damage happens in the first twenty minutes. Ring first, then do these while we’re on the way.
Under the kitchen sink usually. Older Calderdale housing hides it in the cellar head, under the stairs or beneath a metal cover in the pavement. Clockwise, firmly, until it stops turning.
If only one thing is leaking, the pipe feeding it often has its own small valve with a screw slot. A quarter turn with a flat screwdriver isolates that one appliance and leaves the rest of the house with water.
Water travels. Move anything valuable out from under the leak, put a bucket where it’s dripping, and if it’s anywhere near a downlight or the fuse board, switch that circuit off before it reaches them.
24 hours a day, seven days a week, all over Calderdale. We’ll tell you honestly how soon we can be there.
What we come out to
We’ll ring straight back. Properly urgent? Phone instead — always faster than typing.
Reviews
Reproduced word for word from customer reviews of Plumber To The Rescue — nothing rewritten, nothing tidied up.
The plumber fixed a leaking trap and shut-off valve underneath my kitchen sink. It was an emergency job and he came straight away at 21:00 in the evening. He was prompt in attending my call and offered a professional service at a fair price. We will definitely be calling plumber to the rescue back again to assist with the installation of our dishwasher.
Had a great experience and would 100% recommend! We had a leak in our washer and a previous leak under the bathroom sink. The team was able to address both issues and also caught a small leak in our washer hose that could have caused problems later. You can tell they put a lot of honesty and care into their work. We’ve had our fair share of bad plumber experiences, but with them, we really appreciated how we were shown the root of each problem and kept informed throughout. They also made sure to test everything multiple times to ensure the issues were fully resolved.
Perfect professional service when my boiler was working fitted a new one the next day great price
Used again to get my bathroom fitted
Very clean and tidy reliable and very hardworking will use again
Amazing service from this company today. Was in desperate need of rescuing and they came out super quickly to solve the issue. They were extremely polite, clean and couldn’t have been more helpful. Highly recommended 🙏
Very professional and great service.The leak was fixed promptly and with minimal mess.I would highly recommend their services to anyone needing a plumber
best plumbers they fixed my sink and made me and my parents very happy for the great service!
FAQs
Water escaping and doing damage, no water at all, or no heating and hot water in cold weather. Bursts, a ceiling stain spreading, an overflowing cistern, a toilet that won’t stop filling, a stopcock that won’t turn.
Yes. A plumber, not a message service. Somebody who can talk you through stopping the damage while we’re on the way.
Kitchen sink cupboard first. In Calderdale’s stone terraces and back-to-backs it’s often in the cellar head, under the stairs or in a downstairs cupboard, and sometimes outside under a small metal cover in the pavement. Clockwise until it stops.
Often. Many sinks, toilets and radiators have their own isolation valve on the pipe feeding them — a small screw slot you turn a quarter turn with a flat screwdriver. If the leak is on one appliance, that alone may hold it.
Don’t touch anything wet near a socket, downlight or the consumer unit. If you can reach the board safely, switch that circuit off. Ring us and say so, so we know what we’re coming to.
You’ll be told the price once we understand the job and before work starts, whatever the hour. Nobody gets handed a made-up figure at four in the morning.